OCEG limits support to online communication for a few reasons.
Online support allows us to keep OCEG's pricing down, while maintaining a rich library of content and quality user experience.
Online support also helps our team see conversation history and dive into a problem to help out when necessary.
Easy sharing of visuals and instructions
Online support also helps our team gather system details and other information so that we can troubleshoot effectively.
We’ll send you resources like articles, videos, or personalized instructions to help you solve problems and get back to work.