Member Profiles & Accounts
Why do you use online and email support instead of phone support?
How do I unsubscribe, opt-out or cancel my account?
How can I get a PDF receipt or invoice for my purchase
How do I change my email?
How do I change my password?
Why does it look like I'm a FREE member when I'm actually a PAID member?
How do I cancel my account?
How do I re-activate my account?
How do I "whitelist" OCEG emails so that they get delivered?
Why does my OCEG Pro account show as Basic or Standard membership and how do I fix it?
Why is my paid account not recognized under my email address?
How can I manage my OCEG subscription, including turning off auto-renewal and understanding its impacts?