OCEG

We provide rich online support via real-time chat and email.

Why do you use online and email support instead of phone support?

I no longer want to get emails from you. How do I unsubscribe, opt-out or cancel my account?

How do I unsubscribe, opt-out or cancel my account?

You may need a formal receipt for a purchase.

How can I get a PDF receipt or invoice for my purchase

How do I change my email?

How do I change my password?

Sometimes either you, we or a system makes a mistake with your membership / subscription status.

Why does it look like I'm a FREE member when I'm actually a PAID member?

How do I cancel my account?

If a paid account has been put on hold due to rejected payment or user cancelation, here is how to re-activate it.

How do I re-activate my account?

How do I "whitelist" OCEG emails so that they get delivered?

Scott Mitchell

Stephane Legay

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About OCEG

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