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Member Profiles & Accounts

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8 articles in this collection
Written by Scott Mitchell

Why don't you have phone support?

We provide rich online support via real-time chat and email.
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Written by Scott Mitchell
Updated over a week ago

How do I unsubscribe, opt-out or cancel my account?

I no longer want to get emails from you. How do I unsubscribe, opt-out or cancel my account?
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Written by Scott Mitchell
Updated over a week ago

How do I reset my password

If you lost / forgot your password, just reset it from the login screen
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Written by Scott Mitchell
Updated over a week ago

How can I get a PDF receipt for my purchase

You may need a formal receipt or invoice for a purchase
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Written by Scott Mitchell
Updated over a week ago

How do I change my email?

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Written by Scott Mitchell
Updated over a week ago

How do I change my password?

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Written by Scott Mitchell
Updated over a week ago

Why does it look like I'm a FREE member when I'm actually a PAID member?

Sometimes either you, we or a system makes a mistake with your membership / subscription status.
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Written by Scott Mitchell
Updated over a week ago

How do I cancel my account?

You may cancel your account at any time.
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Written by Scott Mitchell
Updated over a week ago
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