OCEG does not provide invoices for small individual purchases. Our streamlined online credit card processing issues a receipt after the purchase is made. For small, individual purchases, OCEG’s system generates a real-time invoice and receipt upon successful payment processing.
You can find your receipts at: https://www.oceg.org/user/billing/
(NOTE: Our system does generate retroactive "invoices," but they are not provided before purchase).
OCEG provides invoices for Team Bundles or other larger bulk purchases. These invoices quote a price and may reference things like Purchase Orders or other customary elements. To request an invoice for larger purchases, customers may contact OCEG support and provide details on the intended purchase, such as the number of participants or items. These invoices may also include bank account details for offline payments if required.
Get a Receipt
The best way to get a receipt is to access your "Billing & Receipts" dashboard from the upper right "avatar" menu; then you select "View Billing Statements & Receipts". From there, you can download a PDF.
This instantaneous process ensures that users can conveniently access both invoices and receipts after completing a small transaction.
For small, individual purchases, OCEG streamlines the payment process by generating real-time invoices and receipts upon transaction completion. This minimizes user effort and ensures prompt access to payment records.
1. Open Avatar Menu
For Team Bundles or group purchases, customers should contact OCEG support in advance to request an invoice. These invoices are customized to include details like quoted pricing, purchase orders, and other pertinent information required for bulk transactions.
2. Click "Billing & Receipts"
3. Click "View Billing Statements & Receipts"
4. Click on specific statement such as "Apr 11, 2024"
5. Click to download your retroactive invoice or receipt
FAQs
Can I receive a W9 form for tax purposes?
While OCEG does not directly address W9 requests in its billing documentation, businesses requiring this document should contact OCEG support for assistance.
Is payment through bank transfer supported?
For bulk purchases, invoices may include bank account details, accommodating customers who prefer offline payment methods.