We're sorry to hear that you're thinking about cancelling. Your experience with us matters, and we'd like to help you make the best choice for you. We provide options tailored to your needs. Regardless of your choice, we appreciate your time with us and wish you the best in your future endeavors.
You may cancel your paid membership / account at any time. Any future renewals will be removed from our system.
Understanding the Process
VIP Autopay Deactivation: The cancellation process ensures that autopay is entirely stopped—thereby preventing automatic renewal of your subscription.
No Further Charges: Cancellation guarantees no additional costs will be incurred on to-be-issued payment cycles. The next billing date will pass without any deductions.
Step 1 - Log in and Choose "Billing & Receipts" from the top right menu
Step 2. Untoggle / Turn off VIP Autopay
VIP Autopay Deactivation: Once you untoggle the VIP Autopay, the automatic renewal feature for your membership is entirely disabled.
No Further Charges: Once cancellation is completed, no additional charges will be applied, ensuring financial predictability.
Step 3. Confirm that you are willing to lose features
Will the request complete immediately? Yes, the deactivation takes effect as soon as requested, ensuring there are no delays or subsequent charges.
OPTIONAL. You may also cancel or terminate your account immediately
Is there anything else needed to confirm? No, once you initiate the cancellation process, the system automatically validates and confirms the termination.
